SHIPPING and RETURN POLICY
SHIPPING and RETURN POLICY:
We take great pride in the quality of our products and are committed to ensuring your complete satisfaction. If your order arrives damaged, please contact us within 14 days of receipt so we can promptly assist you.
Due to the nature of many of our products, certain items may be considered ineligible for return. By placing an order through our website, you acknowledge and agree that eligibility for returns is determined at the sole discretion of our staff.
FREE UPS 2ND DAY AIR ON ORDERS OVER $250
Items marked with “FREE UPS 2nd Day Air” qualify for complimentary expedited shipping. To be eligible, your cart total must reach $250.00 or more, excluding shipping fees and taxes, and must include qualifying items.
This offer applies only to shipments within the contiguous 48 United States. Orders shipped to P.O. boxes, Hawaii, Alaska, or Puerto Rico are not eligible.
Please note that oversized or freight-required items do not qualify for this promotion. In addition, certain products are excluded from 2-day shipping for safety and compliance reasons including drop-shipped items and products that cannot be transported by air.
SPLIT SHIPMENTS & PRE-ORDER ITEMS
Orders containing multiple items may occasionally require separate shipments due to stock availability or pre-order status. If an order qualifies for Free UPS 2nd Day Air but contains items that ship separately (such as backordered or pre-order items), only the in-stock portion of the order will be shipped using the free 2-day service.
Subsequent shipments for backordered or pre-order items will ship via standard ground service unless otherwise arranged. This policy ensures we can maintain fair and sustainable shipping practices while providing the best possible service.
For questions or assistance, please contact us at:
